Information and Referral

We’re here to help you find answers and connect you to resources. We’ve been providing answers and guidance to seniors and families since 1973. If you or an older loved one needs assistance, our experts on aging can help!

Senior HelpLine

JCA can help you find the senior services you need within the Greater Washington, D.C. area — housing, home care, recreation and more — through the Rose Benté Lee Senior HelpLine and the Steven M. Reich HomeCare Resource Center.

To talk with an Information & Referral Specialist, call us at 240.290.3311 or 703.652.1515, or send an email.

State Health Insurance Assistance Program (SHIP)

SHIP provides Montgomery County seniors and adults under 65 with long term disabilities with health insurance counseling, enrollment guidance and assistance and problem resolution for issues relating to Medicare benefits and other public and private health insurance sources. JCA holds the contract for SHIP, which operates out of its Rockville office.

Education and counseling is available on health insurance options and decisions, as well as fraud and abuse prevention in Medicare and Medicaid.

Staff and trained volunteers are available to help with understanding Medicare — Part A, Part B, Part C and Part D. Assistance can range from help in selecting a Prescription Drug plan to eligibility for extra help in paying for Medicare.

Montgomery County Senior Medicare Patrol (SMP) can help you prevent, detect, and report Medicare fraud and abuse.
To contact the SHIP program, call 301.255.4250 or e-mail us at ship@accessjca.org. Visit the SHIP website for more information or to sign up for our monthly informational webinar “Understanding Your Medicare Choices.”

Senior Resources

Our Resources page can direct you to useful information on food assistance, caregiving, cognitive impairment, consumer protection, employment, health, and many other topics of particular interest to seniors. Read through several common scenarios on aging in our downloadable Senior Resources Roadmap.

Speakers Bureau

JCA also operates a Community Speakers Bureau that serves Washington, D.C., suburban Maryland and Northern Virginia. For ideas and information about expos and workshops on aging well, call us at 301.255.4200 or 703.425.0999, or send an email.