Senior HelpLine

We’re here to help you find answers and connect you to resources. We’ve been providing answers and guidance to seniors and families since 1973. If you or an older loved one needs assistance, our experts on aging can help!

Call or Email the Senior HelpLine

JCA can help you find the senior services you need within the Greater Washington, D.C. area — housing, home care, recreation, and more — through the Senior HelpLine.

To talk with an Information & Referral Specialist, call us at 240-290-3311 or 703-652-1515, or send an email to SeniorHelpLine@accessjca.org.

FAQs – Frequently Asked Questions

Q: Do I have to be Jewish to be served by the Jewish Council for the Aging?

A: No. All JCA programs are open to everyone, regardless of religious affiliation.

Q: I am in search of subsidized, senior housing. Do you have a place for me to go?

A: JCA does not own or manage senior housing. JCA Information Specialists can refer you to facilities in the Greater Washington, DC area that may fit your needs.

Q: I am having trouble getting in touch with a program/organization. Can you call on my behalf?

A: JCA Information Specialists cannot advocate on your behalf. Specialists try to provide the most accurate information regarding preferred contact methods of referrals.

Q: I live out of state and my elderly relative lives in Maryland. Can you assist me?

A: Yes. JCA serves older adults, and their families, in the Greater Washington, DC area.

Q: My family member is being discharged from the hospital. Can you recommend a rehabilitation facility?

A: JCA Information Specialists can provide referrals for area facilities. However, it is best to work with your doctors and hospital social workers to find the best fit for your family member’s needs.

Q: I want the best! Can you recommend the top program for housing, homecare, etc.?

A: JCA Information Specialists make referrals, not recommendations.

Q: I am 50 years old. Can you help me?

A: Each of our programs has different eligibility requirements. Please use our contact page to get in touch with the program in which you are interested. A program representative will be in touch with you.

Q: What’s the difference between JCA and JSSA?

A: JCA is the acronym for the Jewish Council for the Aging of Greater Washington. JCA builds caring connections, empowers independence, and offers solutions to help older adults, their families, and the wider community thrive. JCA was founded in 1973 and you can read more about our history and the role that JSSA played all those decades ago.

JSSA, Jewish Social Service Agency, also serves seniors but has programs for children, adolescents, and adults as well. Both organizations serve the wider community, not just Jewish individuals or families.

Senior Resources

Our Resources page can direct you to useful information on food assistance, caregiving, cognitive impairment, consumer protection, employment, health, and many other topics of particular interest to seniors. Check out our many publications which have appeared as part of the Washington Jewish Week.